1. Refund Policy Overview

Pro Resume (“we,” “us,” or “our”) is dedicated to providing top-quality services to our valued customers. We understand that certain situations may necessitate refunds. This Refund Policy outlines the conditions under which we offer refunds for our services.

2. Eligibility for Refunds

We offer refunds in the following circumstances: Service Not Delivered: If we fail to provide the agreed-upon service, you are eligible for a full refund. Cancellation Before Service Initiation: Should you decide to cancel your order prior to the commencement of our service, you are eligible for a full refund.

3. Requesting a Refund

To request a refund, please contact us at [info@proresumes.ca] and provide the following information: Your full name Order number Reason for the refund request We will review your request within [number of days] business days and promptly inform you of our decision.

4. Refund Process

If your refund request is approved, we will process the refund within 10 business days, using the same payment method you employed for your original order. If your refund request is denied, we will furnish you with a written explanation for the denial.

5. Contact Us

Should you have any inquiries regarding our Refund Policy or need guidance with a refund request, kindly contact us at [info@proresumes.ca].

6. Changes to this Refund Policy

We may update this Refund Policy periodically. Any alterations will be published on our website, accompanied by a revised “Last Updated” date.